Archive for web thoughts

Facebook Mail to rule the webmail world?

// February 6th, 2010 // No Comments » // web thoughts

When was the last time you logged into your Hotmail account? Not recently I would imagine…Facebook’s latest project is looking to make your Hotmail holiday a permanent thing.

TechCrunch has released details of a project codenamed ‘Titan’ that may well change the face of e-mail marketing. Facebook are planning to launch a full functional email solution much akin to Gmail or Hotmail in the coming months. So what will it include?

  • Access from the walled garden of Facebook or via POP/IMAP (Outlook/Express/Live Mail can be used to read your email.)
  • A unique @facebook.com email address. Probably based on your Vanity URL

The quick win could be for Facebook to utilise it’sĀ Microsoft connections and base their email solution on Hotmail, but knowing Facebook they are going to develop this themselves.

If they do develop something unique to themselves from the ground-up then we could have a whole new email client to deal with – more testing of e-mail rendering and spam scoring is guaranteed…

So where does this fit in the webmail landscape? I think Gmail has a hardcore, committed following that love the labelling, organisation and simplicity of the conversation based layout. The big threat ironically could be to Microsoft and it’s Hotmail solution. This has become a spam filled webmail system that people are using as a rubbish bin for unwanted email. If a new solution was introduced that offered better spam control, a great user-interface and was hosted on a website you visited almost daily then I think the winner is clear to see.

This project is one that all digital marketers will have to watch closely.

Read more about this at AllFacebook in theirĀ 5 Features Facebook Should Add To Their New Email Product

Come see our latest creation…

// January 26th, 2010 // No Comments » // web thoughts

Apple - Come see our latest creation...

Apple are the undoubted masters of the top-secret launch event. Their next unveiling is set for Wednesday 27th January at an Arts Centre in San Francisco. The web seems to have been whipped up into quite a frenzy for whatever Mr Jobs and Co. are going to announce and if it has as much impact as the iPhone has had then the speculation will turn into something that creates even more digital marketing opportunities.

Tune into the biggest live blogging event of 2010 (okay it’s the first too) at your chosen tech blog of choice from 6pm GMT…

Engadget | Gizmodo | TWiT

The Future of Digital Marketing 2009

// June 18th, 2009 // No Comments » // web thoughts

Updated (19/06): Included a new blog #FODM event summary below…

Unfortunately my experience of the event was a very distant one, but I caught occasional tweets from various people attending The Future of Digital Marketing event organised by the excellent Econsultancy. There were some real gems of wisdom in there, below I’ve picked out the 10 best:

  1. Social media is about engagement. Use to engage, not direct sales (via @econsultancy)
  2. Twitter and its like will be a greater source of consumer traffic than paid search by 2012 (via @tanyagoodin)
  3. Twitter’s not going to be around forever, Twitter shows the limits of current technology (via @econsultancy)
  4. Telling me my own name after asking me what it is does not count as personalisation (via @econsultancy)
  5. Google sending Adwords vouchers because they’re scared of social networks pulling eyes away from search (via @aizlewood)
  6. Social networks represent the most significant consumer marketing opportunity since Google (via @tanyagoodin)
  7. Social media is the result of social change, not a technology revolution (via @econsultancy)
  8. 65% of users say online compliments the shopping they do in-store…(via @ZiaZ)
  9. Twitter is about brand exposure, sharing content, engagement, not SEO, or link building (via @econsultancy)
  10. Retailers looking to integrate online & store: don’t lose customers because they don’t want to buy online (via @econsultancy)

Only one blog summary is online so far, but I’ll add more links as more appear:

There was even some interesting digital marketing intelligence shared:

  • BBC have 110 newsletters delivering 360m emails each year (30 m per month) (via @juliansambles)
  • Approximate Twitter numbers: 6m users, $250M valuation, and yes, u can make money (Dell – $3m to date)
  • 98% of high net worth individuals are buying online. 35% of Britons are spending more online. (via @econsultancy)
http://twitter.com/Aizlewood~

iPhone 3GS Launch and Twitter

// June 9th, 2009 // No Comments » // web thoughts

After following a couple of liveblogs reporting on the Apple WWDC last night and the launch of the new iPhone 3G S I turned to the retailers websites to find out how to get hold of one. Neither the O2 or Carphone Warehouse website had been updated to reflect the announcement. For neither site to even have a holding page or even basic information for about 3 hours after the announcement surely was a missed opportunity. It may well be the lock down that Apple puts on the information it announces at these conferences, but the time delay still was pretty bad.

So in my time of I need I turned to the ever-reliable Google for the latest information and it was after a number of searches that the weakness of Google for breaking news was exposed. Saving the day came Twitter! Yes there was alot of noise on there from people, like me, despairing over the lack of information available, but eventually the O2 and Carphone Warehouse twitter streams started to post information. O2 broke first with estimated pricing, but then around 9pm left a message saying they were finished for the day. Carphone Warehouse then picked up and exceeded O2’s early strong position with Twitter user ‘@guyatcarphone‘ posting useful links and responding to peoples enquiries.

Around 11pm the retailers websites kicked into life with the bare essential information, tariffs appeared on O2’s site, then Carphone Warehouse again outdid them with a simple, but effective iPhone 3G S pre-registration system.

All in all, an interesting launch to follow online and Carphone Warehouse clearly went the extra mile in providing the personal touch for the UK early adopters amongst us.

Laptop Bags: Simon Lilly Edition

// May 22nd, 2009 // No Comments » // web thoughts

Belkin Laptop Messenger Case

One of my favourite sites – Lifehacker – has started to do a feature on what’s in people’s laptop bags, quite a nice idea, so here what’s been in mine today:

So this Belkin Laptop Messenger Case is my selected laptop enclosure. It’s got an internal removable laptop sleeve, loads of internal storage and good number of zipped external storage points. It’s really light weight, but robust enough to take an occasional battering!

The VIP Passenger

My Dell Latitude D830 has served me well for the past 20 months. Nicely described as a 15.4″ business notebook, it’s slowly become a desktop replacement and isn’t really ideal for people who are always on the move.

My favourite feature is the quality of the build and especially the keyboard which is a pleasure to use. The least likeable feature is the overall bulk of this laptop, especially when compared to a netbook.

The Cables

  • AC Adaptor for the Dell laptop
  • Apple iPod headphones

The Data Carriers

A single 4GB SanDisk Cruzer is all I had today, but various size variations of that brand and drive can often be found in my laptop bag.

The Analog Stowaways

  • A4 Ruled & Margin 100 Page Recycled Paper Notebook
  • 2 x Biros and 1 x Pencil
  • 10 Business Cards

In Ear Entertainment

I love to take my first generation iPod Nano out and about with me. It’s only got 2gb of storage and it’s been around the blocks a few times, but the battery retains charge well and it holds the perfect about of music & podcasts.

Other Misc Technology

  • Three 3G USB dongle – great for getting online on the move.
  • Logitech MX Revolution laser mouse
  • LG Viewty mobile phone (soon to be replaced by the next gen iPhone?)

Reading Materials

Friday Focus: Facebook Pages

// April 24th, 2009 // No Comments » // web thoughts

If you are involved with a brand, business, band or think you’re in a line of business where you might have ‘fans’ then setting up a page on Facebook can be a very rewarding adventure. As a first step into social media it’s potentially a great way to develop an online community, but don’t assume that if you build it they will come. Once the Page is ready to go live you will need to use your full armoury of marketing channels to put up signposts to your fantastically polished Page.

Please also be aware that developing content and keeping on top of your fans questions and queries can become a full-time job, build in management and review time in your work schedule. There are some great resources below that make essential reading before you click the ‘Publish’ button…

Facebook’s very own guide – giving you background information, how to prepare and a step-by-step guide.

A handy 10 page Facebook Pages PDF (updated March 2009) also from the Facebook team that gives you an extra level of information, from Page publishing through to looking at user statistics.

Following Facebook’s recent overhaul Mashable pulled together a superb Guide for Social Media Marketers – highlighting the opportunities and challenges of setting up your first Facebook Page.

Mashable is a superb social media resource and their 5 Elements of a Successful Facebook Fan Page post really supported that position.

If you are seeking inspiration Peter Kim setup a very useful Wiki packed full of social media examples. Sort by type, find Facebook Pages and there are some good examples there.

Probably the best way of researching is to dive into Facebook itself and search for brands, most of the big boys have pages, with varying examples of how to and how not to setup a Fan Page on Facebook – Skittles, Maltesers and Innocent all offer good, simple examples.

Friday Five 12/03/09

// March 13th, 2009 // No Comments » // web thoughts

The weekly Friday Five spans from software to hardware with a little Google, Twitter and Godin put into the mix…

  • PC Pro set alarm bells ringing at Adobe HQ when they speculated that Dreamweaver is dying. There’s no doubt that blogging and online CMS have effected volumes at Adobe, but Dreamweaver is here to stay.
  • Take a look into the same crystal ball that Google use by watching Marissa Mayer’s interview on Charlie Rose.
  • Another Seth Godin article, this time he looks at how you achieve Return on Design.
  • Apple released their new and even smaller iPod shuffle.
  • Mahola founder Jason Calacanis trys to apply the Google Adwords model to Twitters suggested users list, when he offered $120,000 to be on the list.

Congratulations to Yahoo!

// February 27th, 2009 // No Comments » // web thoughts

Not often do you hear that Yahoo! does something better than Google (and strictly speaking, they didn’t). But in a recent head-to-head Yahoo! Web Analytics beat Google Analytics in a number of areas that are vitally important for enterprise level analytics (source: CMS Wire)

Having used both tools extensively it’s a pretty close call and for simple information and website statistics it is very hard to separate the two. For a SME or blog site, I think Google Analytics is easier to implement and has the core functionality you would need. This is the core market that Google targeted with it’s Analytics solution.

Yahoo!’s acquisition of IndexTools got little coverage outside of Anayltics blogs and forums, but IndexTools was and still is one of the best enterprise anayltics solutions out there. Yahoo! very wisely closed the service for new sign-ups while they took on the infrastructure and re-organised. Recently they have let in a small number of Yahoo! store owners in via invite to enjoy this excellent analytics solution.

It is a solution that’s very much geared towards e-commerce stores and large-scale websites. As long as they keep enterprise and e-commerce as their core target market they should continue to grow in this area, but how will they monetise the service? I can’t imagine this is high on the new Yahoo! CEO’s tasklist, but I wouldn’t be surprised to see some form of support/maintenance fee being introduced in the next 6 months. The server infrastructure and staffing for such an analytics venture can’t be cheap?

Canonical URLs – The Big 3 Agree

// February 16th, 2009 // No Comments » // web thoughts

Whenever Google, Yahoo! and Microsoft agree on something it’s a good indicator that it’s important and worth finding out more about. For a lot of people this really is a significant change, but it’s also one that needs careful explaining and will take a little time to implement.

Having read a number of articles about it online, here are my top 3 resources to help you understand the wonderfully titled ‘Canonical URLs’:

1. Learn about the Canonical Link Element in 5 Minutes
Google search guru, Matt Cutts, explains what it all means in words, video and even a slideshow! What more could you ask for…

2. Canonical URL Tag – The Most Important Advancement in SEO Practices Since Sitemaps
SEOmoz (One of the best, if not the best, SEO Blogs) talks through the new ‘highly recommended’ way of enhancing the way your website is indexed by the big 3.

3. Canonical URL Tag Is Worth A Shot
Then finally Get Elastic get hands-on and talk specifically about the benefits this offers for e-commerce sites.

Exceeding expectations – Zappos.com

// February 7th, 2009 // 1 Comment » // web thoughts

Zappos Culture BookSometimes you hear about a concept that sounds to good to be true and I thought that was the case with the Zappos.com Culture Book. Fortunately after a little bit of Googling I found a blog post from a guy that had managed to get hold of a copy. He sang fantastic praise about the book and left a simple instruction on getting a copy if your outside the US – why not e-mail the CEO (Tony Hsieh)? So I that’s what did, in all honesty I was expecting to get an auto-reply or not hear anything at all, after all how many CEO’s have the time or inclination to reply to a request like this? Then within a couple of hours a response came back requesting my postal address and additionally offering a tour around their HQ if I’m ever in Vegas. Now this to me exceeded my expectations by a mile and has become a story I tell to a lot of people.

The 2008 edition is around the 500 page mark and gives an insight into how the business ethos was created and then has page-upon-page of testimonials. Now the difference with these testimonials from traditional customer ones are that they all come from the staff that work there! Whilst it sounds crazy, each one is a response to a question put to them by their CEO – What does the Zappos culture mean to you?

If you haven’t heard of Zappos, take a trip to their site, browse their blog and look at Zappos Twitter stream to begin to get under the skin of a business that in 2008 just passed the $1 billion sales mark. The whole business is built around one mission: to provide the best customer service possible. This is a fantastic goal for any company and particularly in the current economic climate should be at the top of any companies to-do list and from my experience is part of the company culture from the CEO down!

To get a copy of the book, you can now simply order one online and at $15 is amazing value for the difference that reading it could make to your business – Zappos 2008 Culture Book