My Writings. My Thoughts.

Life after the iPhone 4… Hello Samsung Galaxy S

// July 29th, 2010 // 2 Comments » // tech

Taking back my iPhone 4 to my local O2 shop was a difficult decision. On one hand it is a superb phone, probably the best I’ve ever had, but on the other hand I strongly disagreed with the way Apple have handled the whole #antennagate issue. From initially denying any problem through the infamous ‘Just [...]

Email marketing on ice at Ben & Jerry’s

// July 8th, 2010 // 6 Comments » // social media, web thoughts

Speculation over the past 18 months has been rife that email marketing is dead. Dead is probably far too harsh a term, but I think most progressive digital marketeers would agree that the sooner bad email marketing dies the better! By bad I mean, un-targeted, badly designed, sliced-up image-laiden email messages that can only be summarised [...]

Review: Delivering Happiness by Tony Hsieh (CEO, Zappos.com)

// June 7th, 2010 // No Comments » // web thoughts

Over 244 pages Tony Hsieh, CEO of the world famous Zappos.com brand provides a wonderful insight into what made him the ‘hip, iconoclastic’ and inspirational CEO that he is today. When was the last time a book left you with a inspirational thought or idea after every section you read? This book not only delivers [...]

A $1.6 million e-commerce nightmare at 6pm.com

// May 23rd, 2010 // No Comments » // e-commerce, web thoughts

It’s every e-commerce managers nightmare – a product went live with the wrong price and customers have realised. In the bargain hungry, viral jungle of the internet a simple pricing mistake can cost you a significant amount of revenue. 6pm.com is the sister site to Zappos.com, one of US’s biggest and best online retailers. The [...]

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